Privacy Policy

Full Clip Productions LLC (“Company”, “we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you interact with our website, AI receptionist services, and communication systems.

1. Information We Collect

We may collect the following information:

  • Name

  • Phone number

  • Email address

  • Call recordings and transcripts

  • Information provided during phone calls with our AI receptionist

We do not collect or store payment card information.

2. How We Use Your Information

We use collected information to:

  • Provide AI-powered call answering and lead capture services

  • Send SMS and email notifications related to inquiries or appointments

  • Improve service performance and reliability

  • Respond to support requests

We do not sell personal information.

3. SMS Messaging

If you interact with a business using our AI receptionist:

  • You may receive SMS notifications related to your inquiry.

  • Message frequency varies.

  • Message and data rates may apply.

  • You may opt out at any time by replying STOP.

  • For help, reply HELP.

We do not share mobile numbers with third parties for marketing.

Message frequency varies. Message and data rates may apply.

4. Email Messaging

If you provide an email address, you may receive service-related messages. You may unsubscribe using the link included in emails.

5. Consent

Users provide consent by initiating a phone call and interacting with the AI receptionist. Messages are only sent after the user initiates contact.

6. Data Sharing

We may share data with trusted service providers solely to operate our services (telecommunications carriers, cloud providers, automation platforms). These providers are contractually obligated to protect your data.

We never sell personal data.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is 100% secure, but we work to minimize risk.

8. Data Retention

We retain information only as long as necessary to provide services and comply with legal obligations.

9. Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

10. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of services indicates acceptance of the updated policy.

11. Contact Information

Full Clip Productions LLC
Email: support@fcpdigital.net

Last Updated: January 2026